Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Webinars & Videos|
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
In March 2020, APQC hosted a webinar with KM leaders from Swagelok and U.S. Pharmacopeia to find out how they have accelerated KM adoption and maturity in their organizations…
-
Data and Measures|
Supplier Risk Management Practices Report: Financial Services/Banking Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the financial services…
-
Data and Measures|
Supplier Risk Management Practices Report: Retail and Wholesale Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the retail and wholesale…
-
Data and Measures|
Supplier Risk Management Practices Report: Services Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the services industry are…
-
In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
-
Webinars & Videos|
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
-
In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This article summarizes…
-
Webinars & Videos|
Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI
In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This is a recording of…
-
Data and Measures|
2020 Financial Management Priorities and Challenges Survey Summary Report: Financial Services/Banking Industry
APQC's financial management research team conducted a survey to better understand the priorities and challenges that finance professionals expect to experience in 2020. This…
-
Reports & White Papers|
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
This white paper explains how STEM fields track knowledge acquisition and application and how knowledge management (KM) programs can align with this measurement approach to…
-
Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
-
Case Study|
Scenario Planning Example in Practice
Scenario planning can help as an organization prepares to mitigate the worst impacts of disruption and quickly take advantage of new opportunities. Regardless of whether the…
-
To combat operational silos limiting process improvement efforts, Vanguard developed a structured approach to engage the business in value stream mapping, which allowed it to…
-
Articles|
Data Visualization in Accounting
This article shares insights from Danielle Supkis Cheek, a lecturer at Rice University and director in the entrepreneurial advisory services group for the accounting…
-
Data and Measures|
Enterprise Content and Collaboration in the Cloud: Financial Services/Banking Industry
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.