Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As part of APQC’s 2024 conference, Brad Bannwart (Senior Program Manager, KM) and Nancy Allen (Senior Program Manager, Global Supply) shared insights and lessons learned from…
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Managing Content So It's Fresh and Findable
Content overload, chaotic repositories, and search frustration—combined with the promise of new technology to tackle these problems—are motivating many organizations to…
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During this session, Brad Bannwart (Senior Program Manager, KM) and Nancy Allen (Senior Program Manager, Global Supply) shared insights and lessons learned from the journey…
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Data and Measures|
Accounts Payable Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Data and Measures|
Digital and Its Role in Process: Services Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Finance Organization Key Benchmarks: Industrial Products Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for organizations…
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Data and Measures|
2024 Process & Performance Management Priorities and Challenges: Manufacturing Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
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Data and Measures|
2024 Financial Management Priorities Survey Report: Industrial Products Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2024. Topics…
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Data and Measures|
Procurement Key Benchmarks: Services Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Procurement Key Benchmarks
Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…
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Data and Measures|
Planning and Management Accounting: Automation and Software - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a set of…
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Sustainability - Industrial Products Industry Report
APQC prepares industrial products industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across a set…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Industrial Products Industry Report
APQC prepares industrial products industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…