Setting Up a User-Driven KM Program at Medtronic

Published On:
June 21, 2024
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As part of APQC’s 2024 conference, Brad Bannwart (Senior Program Manager, KM) and Nancy Allen (Senior Program Manager, Global Supply) shared insights and lessons learned from the journey to set up a sustainable, user-driven KM program for Medtronic’s supply chain employees. Throughout their presentation, Bannwart and Allen explained how keeping the focus on the user experience enabled KM to better meet the needs of the business and drive improvements across a wide range of important areas.

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