Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Positioning KM as a Strategic Business Partner
In 2022, APQC surveyed how KM programs interact with internal customer groups, areas where knowledge management has established partnerships with strategic organizational…
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Reports & White Papers|
Digital Transformation in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Workforce Practices in Logistics: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Environmental Sustainability: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Last Mile Delivery: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Intelligent Automation: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Competitive Comparison: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
Data Management: Cross-Industry, Logistics Practices Report
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research…
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Reports & White Papers|
2023 Supply Chain Priorities and Challenges: White Paper
In its 2023 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
2023 Financial Management Priorities: Survey Report
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2023. Topics…
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Reports & White Papers|
2023 Knowledge Management Priorities and Predictions Survey Report
The role and methods of knowledge management have undergone continuous change over the course of decades. As the business environment, technology, end-user expectations, and…
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Reports & White Papers|
2023 Process and Performance Management Priorities and Challenges
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2023. This report explores trends…
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Reports & White Papers|
2023 Supply Chain Priorities and Challenges Survey Report
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. This survey report includes insights on organizations’ supply…
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Reports & White Papers|
If Disruption is the New Normal, Operational Resilience is the New Necessity
Disruption is no longer a one-off event, and extreme volatility is the new global reality. Yet, according to BCG’s new benchmark, only 10 percent of companies are prepared to…
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Reports & White Papers|
Effective Change Management Practices: Survey Report
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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