2023 Knowledge Management Priorities and Predictions Survey Report

While knowledge management has been around for decades, its role and methods are constantly shifting. KM's role continues to evolve in line with the ever-changing business environment, technology, end-user expectations, and user needs.
To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as a "pulse check" on KM's current state and an exploration of the future.
Topics include:
- KM's status and role inside organizations
- Top priorities for KM programs
- The relative influence of new technologies
- Where the KM discipline is headed—and what's required to get there