2023 Knowledge Management Priorities and Predictions Survey Report

Published On:
February 07, 2023
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While knowledge management has been around for decades, its role and methods are constantly shifting. KM's role continues to evolve in line with the ever-changing business environment, technology, end-user expectations, and user needs. 

To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as a "pulse check" on KM's current state and an exploration of the future. 

Topics include:​

  • KM's status and role inside organizations 
  • Top priorities for KM programs​
  • The relative influence of new technologies 
  • Where the KM discipline is headed—and what's required to get there