2024 Knowledge Management Priorities and Predictions Survey Report

Published On:
January 17, 2024
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Although knowledge management has been present for decades, its role and methods are constantly evolving in response to the ever-changing business environment, user expectations, technology, and needs.

To kick-start 2024, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. The purpose of this research is to provide a "pulse check" on KM's current state and obtain a sense of what the future may hold. 

Topics include:​

  • KM’s status and role inside organizations 
  • Top priorities for KM programs​
  • Top skills needed for KM practitioners and teams
  • The influence of new technologies 
  • Where the KM discipline is headed—and what’s required to get there