2023 Knowledge Management Priorities & Predictions

Last updated:
July 28, 2023
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The 2020s have shaken up the knowledge management status quo, driving innovative approaches to help address urgent business needs. KM continues to adapt, bringing new opportunities, investments, and a fresh set of challenges. The content in this collection is derived from APQC's 2023 annual research into knowledge management priorities and challenges. In this research, we provide a "pulse check" on the current state of knowledge management and explore its future.

As part of this collection, you will find a summary report of a cross-industry survey, industry surveys (Government/Military, Services, and Software/Technology), survey comparison reports (size by FTEs & organizational role level), and infographics highlights. 

Topics include:​

  • KM's status and role inside organizations 
  • Top priorities for KM programs​
  • The relative influence of new technologies 
  • Where the KM discipline is headed—and what's required to get there