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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Influencing Change through Process Visualization
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Presentation Slides
Impact-Based Hiring: How BASF Uncovers High Performers (Slides)
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Knowledge Mapping in Action (Slides)
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Presentation Slides
Is Collaboration without Chaos Possible? (Slides)
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization (Slides)
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada (Webinar)
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada (Slides)
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Presentation Slides
Communities of Practice: A Decade of Evolution (Slides)
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Presentation Slides
Using Storytelling and Microlearning to Capture and Convey Knowledge (Slides)
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Presentation Slides
WBG KNOWbel Awards: Building a Knowledge Culture
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Presentation Slides
Mentoring as a Catalyst for Knowledge Transfer and Network Building
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Presentation Slides
Workplace Mentoring for Technical and Nontechnical Audiences (Slides)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
