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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Influencing Change through Process Visualization
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Presentation Slides
Impact-Based Hiring: How BASF Uncovers High Performers
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Knowledge Mapping in Action
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Presentation Slides
Is Collaboration without Chaos Possible?
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
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Presentation Slides
Communities of Practice: A Decade of Evolution
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Presentation Slides
Using Storytelling and Microlearning to Capture and Convey Knowledge
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
