Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
2023 KM Priorities and Predictions Survey Report: Comparison by Role Level
In 2023, APQC surveyed KM experts and practitioners about their view of KM’s current state and what they think the future holds. This report explores differences in…
-
Data and Measures|
2023 KM Priorities and Predictions Survey Report: Organizational Size by FTEs Comparison
In 2023, APQC surveyed KM experts and practitioners about their view of KM’s current state and what they think the future holds. This report explores differences in…
-
Reports & White Papers|
Positioning KM as a Strategic Business Partner
In 2022, APQC surveyed how KM programs interact with internal customer groups, areas where knowledge management has established partnerships with strategic organizational…
-
Data and Measures|
2023 Knowledge Management Priorities Survey Report: Software/Technology Industry
To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as…
-
Data and Measures|
2023 Knowledge Management Priorities Survey Report: Government/Military Industry
To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as…
-
Data and Measures|
2023 Knowledge Management Priorities Survey Report: Services Industry
To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as…
-
Reports & White Papers|
2023 Knowledge Management Priorities and Predictions Survey Report
The role and methods of knowledge management have undergone continuous change over the course of decades. As the business environment, technology, end-user expectations, and…
-
Data and Measures|
Effective Change Management Practices: Organizational Size Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Change Role Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Healthcare Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Industrial Products Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Manufacturing Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Services Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: Software/Technology Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
-
Data and Measures|
Effective Change Management Practices: IT Function
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.