Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Best Practices in Applying Process Frameworks 2023: Software/Technology Industry Report
In May 2023, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2023: Services Industry Report
In May 2023, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2023: Organization Size by Revenue Comparison
In May 2023, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2023: Organization Size by FTEs Comparison
In May 2023, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Presentation Slides|
Managing Process Knowledge
APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2023: Manufacturing Industry Report
In May 2023, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Webinars & Videos|
Managing Process Knowledge
APQC's Jeff Varney, Cindy Hubert, and Lynda Braksiek share valuable insights from the 2023 conference and the latest research into aligning processes and knowledge management…
-
Data and Measures|
2023 Managing Process Knowledge: Leading Performers Comparison
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
-
Presentation Slides|
The Art of Managing Processes within Management Systems
Improvement of a process and maintaining a process framework is often a responsibility given to Business Process Analysts, Process Engineers and Business Excellence Managers…
-
Webinars & Videos|
The Art of Managing Processes Within Management Systems
Improvement of a process and maintaining a process framework is often a responsibility given to Business Process Analysts, Process Engineers and Business Excellence Managers…
-
Data and Measures|
2023 Managing Process Knowledge: Organization Size by FTEs Comparison
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
-
Data and Measures|
2023 Managing Process Knowledge: Comparison By Region
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
-
Data and Measures|
2023 Managing Process Knowledge: Organization Size by Revenue Comparison
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
-
Data and Measures|
2023 Managing Process Knowledge: Comparison By Role Level
For organizations to operate efficiently, they need business processes (which outline who does what and in what order) and associated knowledge (which provides the necessary…
-
Data and Measures|
2023 Managing Process Knowledge: Retail and Wholesale Industry Report
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…