Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Three Keys to Successful Change Management for AI
Based on APQC's survey on knowledge management priorities and predictions for 2024, organizations are further incorporating artificial intelligence (AI) to elevate enterprise…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Enterprise KM Function Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Strategy/Transformation Office KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Program/Project Management Office KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Digital/IT Function KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: Functional Business Unit KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the…
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Data and Measures|
Emerging Technologies for KM: Artificial Intelligence: HR Function KM Reporting Structure
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines the Human…
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Presentation Slides|
Connecting the Dots: The Evolving Knowledge & Process Partnership
APQC shared our latest research insights and the value of the ongoing partnership between knowledge management (KM) and process and performance management (PPM). Participants…
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Presentation Slides|
Process Excellence Journey: "Learning Up” Together!
What do you do when you have a unique business model needing to go through a transformational journey? Chumash Enterprises partnered with APQC to answer this question and…
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Presentation Slides|
Flux: Growing Through Change
Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of ever-more change—and an ever-faster pace of change…
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Presentation Slides|
Mastering Change: KM Member Insights From a Seasoned Expert Presentation Slides
Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa…
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Infographics|
2024 Top Challenges and Solutions: Project Management
Proper project management is crucial to ensuring that projects achieve success in a timely and organized fashion. Without careful management, an organization’s projects will…
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Presentation Slides|
What to Expect in Process and Performance Management in 2024
APQC's process and performance management research team conducted its annual survey to understand the common challenges and priorities of practitioners in 2024. The survey…
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Data and Measures|
2024 Process & Performance Management Priorities and Challenges: Comparison by Organizational Size
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
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Data and Measures|
2024 Process & Performance Management Priorities and Challenges: Comparison by Revenue
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…