Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Teach for America (TFA) is a non-profit organization with a mission to find, develop, and support a diverse network of leaders who work together to end educational inequity…
-
APQC interviewed Steven Slate, Senior Process Analyst, and Chris Yardley, Team Leader of Business and Process Analysis, about PNNL’s process management journey. Read this…
-
Recently, APQC interviewed Carmen Lim, the order to cash global process adviser for Chevron Lubricants’ U.S. operations and product owner for Chevron Lubricants’ Agile team,…
-
Case Study|
Transformation in Order-to-Cash at Ecolab Indonesia
Ecolab, a global provider of water, hygiene, and infection prevention solutions and services, is in the process of centralizing and standardizing key processes in order to…
-
In November of 2019, APQC interviewed Tony Vu, treasurer for Miami-Dade County Public Schools, about data visualization in financial reporting. Read this case study to learn…
-
This case study discusses how Solvay took a systematic approach to centralize all closing activities into shared services centers; the structure, roles, and governance for…