Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study|
KM Innovation at PTTEP
PTT Exploration and Production Public Company Limited (PTTEP) is the national petroleum exploration and production company of Thailand. Their main goal is to become the…
-
Infographics|
What Makes Saudi Aramco Excellent at KM in 2022?
Saudi Aramco earned APQC’s 2022 Excellence in KM recognition in honor of achieving Level 4 (4.89) maturity on APQC’s KM Capability Assessment Tool at the enterprise level. …
-
PTT Public Company Limited (PTT) has earned APQC’s 2022 Excellence in KM recognition in honor of achieving Level 5 maturity on APQC’s KM Capability Assessment Tool at the…
-
Case Study|
Excellence in Knowledge Management at Saudi Aramco
Saudi Aramco is a public petroleum and natural gas company. Headquartered in Dhahran, Saudi Aramco operates the world’s largest single hydrocarbon network and has the largest…
-
PTT Public Company Limited (PTT) is a Thai state-owned oil and gas company. Its operated businesses consist of natural gas, gas transmission, international trading, new…
-
Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
-
Infographics|
What Makes Saudi Aramco PMO Excellent at KM?
The Saudi Aramco Project Management Office (PMO) earned APQC's 2021 Excellence in KM recognition in honor of achieving Level 3 on APQC's KM Capability Assessment Tool at the…
-
Infographics|
What Makes PTT Exploration and Production Excellent at KM?
PTT Exploration and Production earned APQC’s 2021 Excellence in Knowledge Management recognition in honor of achieving Level 4 on APQC’s KM Capability Assessment at the…
-
Cargill is one of the largest privately held corporations in the U.S. and a trusted partner for food, agriculture, financial, and industrial customers in more than 125…
-
Saudi Aramco is a multinational integrated energy and chemicals company based in Dhahran, Saudi Arabia with a diverse portfolio of more than 200 projects across multiple…
-
Houston-based Zeppelin Coffee, an artisanal coffee roastery, has put sustainability at the core of its business model, leading the organization to develop new products that…
-
Reports & White Papers|
Evolving Practices in Enterprise Risk Management
Enterprise Risk Management (ERM) is the process by which organizations identify and manage a broad portfolio of significant risks in an integrated way. ERM is foundational…
-
Case Study|
Customer Powered Digital Transformation at E.ON
This case study explores E.ON journey through digital transformation to deliver more value to customers and improve the customer experience.
-
Reports & White Papers|
Digital Transformation in the Utilities Industry Survey Report
Digital Transformation spans or blurs the boundaries between the Information Technology (IT) domains and Operational Technology domains for utilities. It’s not just about how…
-
APQC interviewed Steven Slate, Senior Process Analyst, and Chris Yardley, Team Leader of Business and Process Analysis, about PNNL’s process management journey. Read this…