Excellence in Knowledge Management at PTT Public Company Limited

Published On:
September 14, 2022
Authored By:
APQC
Members-Only Content:

PTT Public Company Limited (PTT) is a Thai state-owned oil and gas company. Its operated businesses consist of natural gas, gas transmission, international trading, new business, and infrastructure business. APQC spoke with Pittayapa Kitirattrakarn, analyst for the Organization Development Department, about PTT’s knowledge management (KM) program and how it achieved Level 5 maturity at the enterprise level on APQC’s KM Capability Assessment Tool. This case study explores how KM support's the organization transformation from a resource-based to a knowledge-based company. 

Also found in Excellence in Knowledge Management 2022
Type:
Case Study
Topics:
Knowledge Management, KM Maturity, Communities and Networks, Knowledge Retention and Transfer
Industries:
Petroleum/Oil/Gas

Related Resources