Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
KM Partnerships: How and Why to Work with HR
This infographic outlines key aspects of a functional partnership between knowledge management and HR, including: reasons to partner, synergies and opportunities, …
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In August of 2019, APQC spoke with Stonnington’s Raj Subramaniam about the local government’s digital transformation efforts. New compliance requirements, process…
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Infographics|
How Organizations Develop Procurement Talent
In the procurement field, there is a gap between the strategic and technological skills professionals need and the ones they currently possess. Closing these gaps through…
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lululemon is undergoing a multi-year procurement transformation that includes how to identify, secure, and develop talent to support the end-to-end procurement process. The…
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Infographics|
Refresh Your Onboarding Concept!
If your onboarding process is feeling a little stagnant, it may be time to refresh your underlying onboarding concept. Evaluate your current process by putting yourself in…
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Infographics|
Make Onboarding Fun Again!
Any organization can easily and inexpensively insert fun activities into the onboarding process, but why bother? Two words: employee engagement. APQC’s HR Director says…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Infographics|
Supply Chain Certifications: 2019 Current State
APQC and Supply Chain Management Review collected information from 230 people about the prevelance and importance of supply chain certifications in June 2019. Certifications…
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Infographics|
Percentage of Staff with Formal Succession Plans in Place
This infographic focuses on the percentage of staff with formal succession plans in place, as reported in APQC's Create and Manage HR Strategy survey.
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Case Study|
Training and Developing Finance Talent at Verizon
In March of 2019, Dawn M. Sieh, Ph.D., finance talent development manager at Verizon, participated as a guest speaker on APQC's financial management webinar in which she…
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Infographics|
Best Practices to Increase Your Change Management Maturity
APQC's Closing the Change Management Gap research examined how induviduals, teams, and organizations increase their maturity. The research uncovered eleven best practices…
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