Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Building the Business Case for Process Management
Organizations are often looking to make a business case for setting up a process management program. This collection contains content that discusses the return on investment…
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Ogletree Deakins specializes in labor and employment law with more than 950 attorneys in 55 offices across North America and Europe. They handle legal matters for various…
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Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
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Improving Supply Chain Planning
As the discipline continues to grow in maturity and importance, supply chain planning becomes even more complex. There are exponentially increasing inputs to account for in…
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Process Management Basics
The items in this collection explain the essential elements of process management. Based on APQC's experience helping organizations implement process-based management…
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Supply Chain Planning Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in supply chain planning.
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Interactive Supply Chain Planning Tune-Up Diagnostic
Compare your performance on essential supply chain planning metrics against that of your peers in this interactive spreadsheet. This tool includes data from APQC's Open…
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2023 Knowledge Management Webinars
APQC hosts regularly scheduled knowledge management (KM) webinars to engage members and foster connections. Some of these events feature internal KM subject matter experts …
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The Tata Group is an Indian multinational conglomerate headquartered in Mumbai with products and services in over 150 countries and operations in 100 countries across six…
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Getting the Most Out of Performance Measurement
Performance measurement can present tricky challenges for management, especially when dealing with cultural resistance. This collection of articles explains how to implement…
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IT Organization Performance Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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IT Organization Performance: Practices Reports
This collection provides cross-industry and industry-specific content summarizing practices related to IT strategy and governance, methodologies and processes, focus areas,…
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This collection is your road map to successfully managing information technology efficiency and effectiveness. The content within will teach you about key performance…
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Interactive Logistics Tune-Up Diagnostic
Compare your essential logistics metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…
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Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
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