Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Harnessing the Power of APQC's DEI Framework
APQC's DEI Framework is an evidence-based roadmap drawn directly from the practices and approaches of the best-in-class organizations that are achieving lasting, impactful,…
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Teach for America (TFA) is a non-profit organization with a mission to find, develop, and support a diverse network of leaders who work together to end educational inequity…
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Benchmarking Diversity, Equity, and Inclusion
Social justice movements, growing interest in sustainability, and new diversity reporting requirements/initiatives have organizations ramping up actions to support diversity…
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Diversity, Equity, and Inclusion (DEI) Glossary of Terms
This glossary defines terms to provide you with a basic understanding of workforce diversity, equity, and inclusion. It is not exhaustive but does present commonly used terms…
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Case Study|
How HAECO Drives Global Diversity and Inclusion
Hong Kong Aircraft Engineering Company Limited (HAECO) is one of the world’s leading aircraft engineering and maintenance groups. With 16 operating companies around the world…
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Ulteig is an employee-owned engineering consulting firm that offers a full range of engineering/design, program management, technical services, and field services across the…
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Tools & Templates|
DEI Plan: Description and Instructions
A formal DEI plan helps ensure the entire organization is working together toward a set of common goals that are measurable and for which leaders are accountable. Use this…
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Tools & Templates|
DEI Plan: Editable Template
A formal diversity, equity, and inclusion (DEI) plan helps ensure the entire organization is working together toward a set of common goals that are measurable and for which…
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In August of 2019, APQC spoke with Stonnington’s Raj Subramaniam about the local government’s digital transformation efforts. New compliance requirements, process…