Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains resources to help organizations improve recruiting and talent acquisition.
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Adapting Talent Management for Telework
This collection contains resources on how to effectively hire, onboard, train, and engage remote workers.
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Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Talent Acquisition Technology
This collection curates findings from organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 who are using technology…
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The Future of Finance Talent
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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MSI Reproductive Choices (MSI) is an international nongovernmental organization (INGO) that provides reproductive healthcare including contraception, safe abortion services,…
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The North Dakota Department of Transportation (NDDOT) oversees a transportation system that includes about 8,518 miles of roadway and 4,858 bridges for the State of North…
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Alberta Blue Cross provides health benefits to more than 1.8 million Albertans through group, government, and individual insurance plans. Alberta Blue Cross is consistently…
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2021 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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Hiring Interview Secrets for Managers
In this podcast, APQC’s Mercy Harper and Ashley White discuss the secrets for assessing culture and team fit during hiring interviews.
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2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Read about how the recruiting team at Mercy Hospital Systems leveraged technology and process standardization to design and deliver an engaging virtual candidate experience…