Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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As organizations seek to thrive through chaos and change, emotional intelligence is quickly becoming one of the most in-demand skillsets. Emotional intelligence is the…
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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Behavior change is a critical success factor for process improvement initiatives, but for Paul Fjelsta, far too many organizations go about the work of behavior change in the…
Measure Spotlight Results
(1 - 5 of 728 Results)Personnel cost to perform the process group "reward and retain employees" per business entity employee
Personnel cost to perform the process group "reward and retain employees" per $1,000 revenue
Personnel cost for the business entity per business entity employee
Percentage of employees that work remotely 50% or more of the time
Number of approved job requisitions per FTE that performs the process group "recruit, source, and select employees"
