Driving Value in Digital Process Transformation

When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well-spent. In a presentation at APQC’s 2019 Process and Performance Management Conference, Mathias Kirchmer drew on his extensive experience as a business process management consultant to discuss best practices and effective tools for ensuring that the ‘process’ of business process management truly drives value for an organization.

This is a summary of the session; click here for a copy of the presentation.