Driving Value in Digital Process Transformation

Published On:
October 18, 2019
Authored By:
APQC
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well-spent. In a presentation at APQC’s 2019 Process and Performance Management Conference, Mathias Kirchmer drew on his extensive experience as a business process management consultant to discuss best practices and effective tools for ensuring that the ‘process’ of business process management truly drives value for an organization.

This is a summary of the session; click here for a copy of the presentation.