The Science of Emotional Intelligence with Bill Benjamin

Published On:
May 31, 2022
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As organizations seek to thrive through chaos and change, emotional intelligence is quickly becoming one of the most in-demand skillsets. Emotional intelligence is the ability to recognize, understand, and manage our own emotions to empathize with others and overcome challenges. In his keynote address at APQC’s 2022 Process and Knowledge Management Conference, Bill Benjamin, partner at the Institute of Health and Human Potential, explained the foundational principles and brain science behind emotional intelligence.

This is a summary of the session; click here for a copy of the presentation.