Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Reward Engagement in Open Innovation
Open innovation reward systems are distinct from other methods of recognition because they verify that the organization is serious about capturing new ideas and motivating…
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Open innovation projects, like other projects in an organization, need to be allocated resources and managed on an individual basis. The open innovation team also needs to…
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Adopting Open Innovation Tools
For open innovation programs to thrive, organizations should focus on the innovation process and the needs of participants. Tech tools should be acquired to solve specific…
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Continuously Improve Open Innovation
For an open innovation program to mature, it must have a systematic process in place to improve. An excerpt from APQC’s report, Open Innovation: Creating Flexible…
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This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
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In April 2021, APQC hosted Steve Wunker (Managing Director at New Markets Advisors) and Charlotte Desprat (Manager, Head of Paris Office at New Markets Advisors) for a…
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Measures of Organizational Agility
Organizational agility is comprised of two key components: strategic responsiveness and organizational flexibility. This article identifies the key factors within each…
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Webinars & Videos|
After Disruption, How Does Innovation Change?
For many organizations, the challenges faced in 2020 were unprecedented. To survive the disruption and prepare for an uncertain future, businesses had to innovate in ways…
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The road to innovation is paved with failure. Not every idea is going to work, and a large percentage of experiments are bound to fail. The most innovative organizations not…
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Large-scale disruptions have a knack for separating the wheat from the chaff in the business world. For each war, recession, natural disaster, or market disruption, some…
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Six Core Capabilities for Resilence: Q&A
In the wake of the COVID-19 pandemic, leaders are increasingly focused on organizational resilience. Organizational resilience is the ability of an organization to anticipate…
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In early October process and performance management professions came together for APQC’s three-day virtual summit. This year’s event—Challenging the As Is—focused on the…
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Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Investment management company Capital Group has transformed its process improvement capability from a singular continuous improvement effort to a holistic operational…
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Process audits can be a helpful approach for evaluating performance and evolving maturity. However, many process audits are transactional and disconnected from organizational…