Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
HR Staff Productivity
HR staff productivity is an important indicator of overall HR function performance. All else being equal, a more productive HR staff can handle a greater volume of work and…
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In this article, APQC reviews five key performance indicators that assess the overall health of the HR function at a high level:HR cost per $1,000 revenue,HR cost per…
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What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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HR Function Tune-up Diagnostic
This tune-up diagnostic is designed to help you make a quick assessment of your HR function performance in terms of cost, productivity, and efficiency. The assessment…
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HR Function Efficiency
Efficient HR functions deliver a positive employee experience and contribute to strategic business goals in ways that make the best use of HR staff time and the HR budget…
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HR Administration Efficiency
The efficiency with which HR administrative tasks are handled is a key component of overall HR function performance. It plays an integral role in the employee experience,…
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HR Cost per $1000 Revenue
Cost is one of the first metrics that executives look at when evaluating the performance of corporate functions like HR. This article describes one HR function cost measure…
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Organizations that can hire more quickly than their peers and competitors have a distinct advantage in the talent marketplace. Moving too quickly to hire, however, could end…
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Cycle Time to Prepare the Financial Forecast
Financial forecasting is a high priority for CFOs, and doing it more efficiently and accurately is an admirable goal. Whether an organization creates a comprehensive forecast…
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Supply Chain Planning Tune-Up Diagnostic
Examine the four essential metrics included in this diagnostic to ensure that your supply chain planning practices will keep you running ahead of the competition. APQC's…
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Number of Supply Chain Planning Employees
Costs alone do not explain the totality of performance in supply chain planning; supply chain planning requires efficiency. This article includes data from APQC's Open…
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Benchmarking Cash-to-Cash Cycle Time
Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform on cash-to-cash cycle time. Cash-to-cash cycle time looks at the number…
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Total Cost of Supply Chain Planning
Supply chain planning begins with a solid understanding of organizational and business strategy and then translating that strategy into the full spectrum of supply chain…
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Presentation Slides|
What are End-To-End Processes and How Do Organizations Use Them?
An end-to-end process mindset is often necessary to help organizations achieve their goals because strategic goals are rarely functional in nature. They address large-scale…
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