Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Accounts receivable (AR) is one of the most critical and high-volume processes that organizations carry out. Delays in this process mean less working capital and liquidity,…
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Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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The annual close comes during one of the heaviest workload periods of the year for accountants, as month-end, quarter-end, and year-end closing processes converge in a…
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In this article, APQC reviews cross-industry data on involuntary terminations and discusses partnerships between HR and the business as a critical success factor for managing…
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Articles|
Cycle Time for Short-Term Cash Forecasting
Benchmarking the time it takes for you to create a short-term forecast is a good way of evaluating your readiness for disruptive scenarios. In this article, APQC breaks down…
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The total cost to invoice customers is an important KPI that measures the efficiency of your sales and accounting teams and the health of the invoicing process itself. After…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Reskilling is a valuable talent management approach that helps organizations retain their employees while transitioning them to more value-added roles. After reviewing cross…
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Barriers to Better Benchmarking
Benchmarking plays an important role in organizational decision making and transformation. Its foundational elements revolve around establishing measures, developing a…
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Articles|
Why Apply Process Mining?
Process mining offers an array of benefits. It uses event logs and data visualization to create an objective view of the current state process, including potential…
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Articles|
Benchmarking with a Purpose
Benchmarking plays an important role in organizational decision making and transformation. Its foundational elements revolve around setting organizations up for performance…
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Articles|
Total Number of ERPs or ERP Instances throughout the Entire Finance Shared Services Organization
Enterprise resource planning (ERP) systems are an important part of the shared services environment that helps organizations to standardize their processes and data. After…
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Benchmarking continues its reign as one of the most popular and effective management tools used by organizations around the world. However, even the best management tools…
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As the costs of labor continue to increase, organizations are counting on the people they bring on board to be well worth the investment. In this article, APQC reviews cross…
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Presentation Slides|
Boundless Benchmarking: Revolutionizing Business Models With Open Standards
Benchmarking continues its reign as one of the most popular and effective management tools used. Even great management tools cannot stand still and must evolve if they are to…
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