Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this session, participants learned about the pressing challenges organizations face in managing their wealth of knowledge and information. The session explored the…
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In this session, CRB Group discussed how to innovate and adapt during times of uncertainty in order to deliver business value enhancements and inventive solutions. The…
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Presentation Slides|
The True Cost of Losing Knowledge and How to Save It
In this session, participants learned about the pressing challenges organizations face in managing their wealth of knowledge and information. The session explored the…
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Presentation Slides|
Don't Call It a Comeback: Enhancing Value Despite Unpredictability
In this session, CRB Group discussed how to innovate and adapt during times of uncertainty in order to deliver business value enhancements and inventive solutions. The…
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Presentation Slides|
A Conversation About Knowledge Management and Organizational Culture
Organizational culture is a determining factor of KM success. Some cultures block the flow of knowledge by encouraging secrecy, stoking internal rivalries, emphasizing…
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Meeting today’s business goals while trying to achieve tomorrow’s sustainability goals is no easy task. However, some organizations have figured out a way to grow their…
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Retail data is a crucial input for supply chain professionals as they work to deal with the challenges of today and plan for the challenges and opportunities of tomorrow…
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Business process management delivers real benefit to organizations. See several examples of definitive gains from best-practice organizations identified by APQC here.
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Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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Articles|
Funding for Business Process Management
Learn how best-practice organizations allocate funds to business process management (BPM). Based on APQC research, this article explains how resources, funds, and reporting…
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Digital transformation has immense implications for driving productivity and innovation in the petrochemicals industry, particularly in areas such as R&D and manufacturing…
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Articles|
Improving Inventory Management in Retail
Inventory management is always a delicate balance, and now, it’s more important than ever to get that balance right. In this article, you will learn about inventory…
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On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…