Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In 2018 and again in 2024, APQC carried out survey research to better understand the common challenges and priorities associated with operational KPIs for process and…
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The consistent stream of technology developments can be distracting for supply chain professionals as they determine which to implement. Before an organization can reap the…
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Articles|
Finance Data Opportunities and Challenges
Big data and analytics technology have helped countless organizations improve their performance and arrive at deeper insights about key business drivers. Organizations are…
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On this podcast, APQC’s Mercy Harper and Lauren Trees talk with Juan Sequeda, PhD, principal scientist at Data.World, about what knowledge graphs are the people and process…
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Articles|
What Data Management Means for the Business
Organizations often approach data management as a purely technical problem to be solved by data scientists and through expensive new technologies. For Dan French, data…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about what finance data management really is and why it’s so…
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Retail data is a crucial input for supply chain professionals as they work to deal with the challenges of today and plan for the challenges and opportunities of tomorrow…
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In July 2021, APQC’s Holly Lyke-Ho-Gland (principal research lead, process and performance management) and Jonathan Kraft (project manager) facilitated two roundtable…
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Reports & White Papers|
2021 Strategic Outlook for Information Management and Search: Survey Summary Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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Podcasts|
Knowledge Isn't Power When You Can't Find It
Employees have struggled to find information inside their organizations for years—and the shift to remote work only exacerbated the problems. In this podcast, APQC’s Lauren…
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For financial services and banking organizations, managing data is an immediate necessity and a huge challenge. Data is key in prospecting, assessing creditworthiness, and…
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Most nonprofit organizations have a ton of data, but they don’t always make the most of it to drive decision making and further their missions. In this podcast, APQC’s Mercy…
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Faced with vast amounts of data from multiple sources, supply chain leaders should turn to data management to build a solid foundation for analysis, automation, and better…
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Most organizations report at least some level of integration between process management, knowledge management (KM), and data management. Yet APQC has found that few…
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Governance and ownership pose plenty of challenges for process management, knowledge management (KM), and data management teams individually. When an organization wants to…