Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Artificial Intelligence in Marketing: Pharmaceutical Industry Survey Report
In June of 2020, APQC conducted a survey to explore the use of AI for marketing. This industry-specific report explores trends in AI and its applications in the marketing…
-
Data and Measures|
2021 Strategic Outlook Information Management and Search: Pharmaceutical Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
-
Articles|
Sales Forecasting in Pharmaceuticals
Pharmaceutical companies have always faced unique challenges in forecasting due to high development costs, a complex regulatory environment, and shifting consumer trends…
-
Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
-
Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
-
Data and Measures|
Virtual Collaboration in the Pharmaceutical Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
-
Data and Measures|
Digital Transformation of the Finance Function: Pharmaceutical Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
-
Choosing the right quality methodologies is critical for organizations ability to mature their processes, think strategically, and grow their value. But how can organizations…
-
To learn more about the goals, challenges, career paths, and future plans of today’s finance professionals, APQC launched the “People of Finance” series to share the stories…
-
Data and Measures|
Fixed Assets Accounting Practices Report: Pharmaceutical Industry
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
-
In September 2020, APQC spoke with retired global treasurer Damian Glendinning about how he set up an international treasury operation in his previous role, the role of…
-
Data and Measures|
Cost Accounting and Management Practices: Pharmaceutical Industry Spotlight
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
-
In this article, you will learn how advanced KM programs are navigating the transition to Microsoft 365 along with key opportunities and challenges that accompany migration…
-
Data and Measures|
Treasury Operations: Pharmaceutical Industry Practices Spotlight Report
Prepared using APQC’s Open Standards Benchmarking® data in Treasury Operations, this report highlights qualitative performance indicator (KPI) benchmarks and practices for…
-
Knowledge management (KM) professionals are contending with a radical reformation in how their organizations collaborate and share knowledge. KM teams must quickly respond to…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.