Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In recent years, supply chain organizations have faced a shifting landscape that includes demand uncertainty, increasingly complex data management needs, and evolving…
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The 2020 pandemic created massive supply chain disruptions around the world, and the hard truth is that these disruptions remain a fact of life in 2022 and the foreseeable…
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Reports & White Papers|
Order-to-Cash: Managing for Success in Disruptive Times (Report)
APQC and the Digital Supply Chain Institute (DSCI) collaborated on an in-depth examination of how organizations are handling and improving their end-to-end order-to-cash (O2C…
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Reports & White Papers|
Order-to-Cash: Best Practices Report
APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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Articles|
Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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Because it directly links the customer to the bottom line, an efficient order-to-cash process can make a significant contribution to an organization’s revenue stream. APQC…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Reports & White Papers|
Optimizing the End-to-End Order-to-Cash Process
This APQC white paper sponsored by Esker Inc. paper focuses on key drivers for an effective end-to-end Order-to-Cash (O2C) process. It includes the activities encompassing…