Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
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Articles|
Succession Planning—Program Essentials
This article presents nine essential actions that an organization can take to develop an effective approach to succession planning. Best-practice organizations carry out…
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Articles|
Building a KM Partnership with HR
Under the umbrella of HR, the learning and development organization is the most obvious target for knowledge management (KM) partnership. However, KM may also need to partner…
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Infographics|
Refresh Your Onboarding Concept!
If your onboarding process is feeling a little stagnant, it may be time to refresh your underlying onboarding concept. Evaluate your current process by putting yourself in…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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Tools & Templates|
Develop, Train, and Counsel Employees Rapid Performance Assessment
Gain insights into the ideal training organization structure, resource allocations, and training methods by completing the Develop, Train, and Counsel Employees Rapid…
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Tools & Templates|
Create and Manage HR Strategy Rapid Performance Assessment
Connect HR strategic activities to business objectives by completing the Create and Manage HR Planning, Policies, and Strategies Rapid Performance Assessment. By linking a…
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Tools & Templates|
HR Organization Rapid Performance Assessment
Assess the current structure and performance of the HR organization by completing this Rapid Performance Assessment. Critical indicators include the number of employees…
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Tools & Templates|
Reward and Retain Employees Performance Assessment
Up to 25 percent of new hires at bottom-performing organizations leave within the first year, which indicates a tremendous opportunity for better selection and on-boarding…
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Tools & Templates|
Source, Recruit, and Select Employees Rapid Performance Assessment
Find out if your organization’s recruiting process compares with others’ by completing the Source, Recruit, and Select Employees Rapid Performance Assessment. Unearth new…
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Tools & Templates|
Manage Employee Information Rapid Performance Assessment
Let the Manage Employee Information Rapid Performance Assessment help you decide what to outsource and what to keep in house when it comes to the timely and accurate handling…
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Tools & Templates|
Redeploy and Retire Employees Rapid Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with insights you receive when completing the Redeploy and Retire…
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Tools & Templates|
Workforce Management Performance Assessment
Assess the performance of activities and processes within the following process groups: manage employee information and analytics, reward and retain employees, and redeploy…
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Tools & Templates|
Redeploy and Retire Employees Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with the insights you receive when completing the Redeploy and…
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