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Workforce Management Performance Assessment
Assess the performance of activities and processes within the following process groups: manage employee information and analytics, reward and retain employees, and redeploy and retire employees so that you can most effectively manage your workforce in support of business objectives.
Benchmark your organization’s HR practices including:
• Use of robotic process automation
• The journey to move HR to the Cloud
• Collection and use of workforce data and analytics
Key Performance Indicators and other measures assessed include:
• Number of business entity employees per FTE that performs the process group “redeploy and retire employees”
• Number of FTEs that perform the process group “manage employee information and analytics” per $1 billion revenue
• Total cost to perform the process group “reward and retain employees” per $1,000 revenue
• Voluntary terminations as a percentage of total business entity employees
All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Please download a fresh copy of the assessment file by clicking the “download assessment” button.
Each benchmarking assessment offers an Excel-based data collection tool consisting of the survey itself, the measures associated with the survey, the glossary terms needed to understand the survey, and a copy of the Process Classification Framework (PCF) relevant to the data collection instrument. The consolidated data collection tool is intended to simplify the collection of benchmarking data within your organization.
How it works:
Once you have completed the data collection instrument, simply upload the file using APQC's secure file upload tool. Visit this URL to upload your file: https://zurl.co/8Rg92. If you are unable to connect to that web site, please contact the helpdesk for more information by sending an email to [email protected]. Please do not send privileged, confidential, or non-public data to APQC via email. Please contact the helpdesk on [email protected] if you have any further questions.
APQC analysts will immediately begin validation of your submission.
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Related Assessments
- Redeploy and Retire Employees Performance Assessment
- Redeploy and Retire Employees Rapid Performance Assessment
- Manage Employee Information Performance Assessment
- Manage Employee Information Rapid Performance Assessment
- Reward and Retain Employees Performance Assessment
- Reward and Retain Employees Rapid Performance Assessment