Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC and the Digital Supply Chain Institute (DSCI) examined how 177 organizations are managing and improving their end-to-end order-to-cash (O2C) processes during turbulent…
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APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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Transformation in Order-to-Cash
APQC’s research has found end-to-end process management, such as with O2C, to be a best practice to focus on the entire value stream and result in better outcomes, such as…
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Optimizing Order-to-Cash
The essential nature of O2C demands attention. O2C focuses on fundamental issues of whether the company is adequately serving the customer and securing the working capital…
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Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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Like other end-to-end processes, order-to-cash (O2C) involves an interconnected set of processes that span functional boundaries. It is important to be able to manage those…
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Because it directly links the customer to the bottom line, an efficient order-to-cash process can make a significant contribution to an organization’s revenue stream. APQC…
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Order-to-Cash: Driving an Optimized End-to-End Process
Order-to Cash (O2C) is a critical end-to-end process that, when optimized, creates a seamless value chain from customers to the business. But for many organizations, O2C has…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Cash-To-Cash Cycle Time in Days
Cash-to-cash cycle time, also known as the cash conversion cycle (CCC), measures the amount of time it takes for a company to convert resources like inventory or investments…
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