Order-to-Cash in Disruptive Times: Executive Summary

Published On:
March 29, 2022
Authored By:
APQC and DSCI
Public Content:
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APQC and the Digital Supply Chain Institute (DSCI) examined how 177 organizations are managing and improving their end-to-end order-to-cash (O2C) processes during turbulent times. O2C has a broad impact within any organization. It is the primary touchpoint for customers and influences a range of internal functions. As such, improvements to O2C can lead to improvements in the customer experience and the organization’s operations.

This article summarizes the in-depth Order-To-Cash: Managing for Success in Disruptive Times Report.

Also found in Order-to-Cash: Managing for Success in Disruptive Times
Type:
Articles
Topics:
Order to Cash, Order to Cash, Supply Chain Management
Tags:
End-to-end 

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