Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
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APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
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Digital Transformation in Supply Chain: 2024 Quick Poll
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. In May 2024, APQC gathered insights from…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Internal Controls Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…
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Managing Content So It's Fresh and Findable
Content overload, chaotic repositories, and search frustration—combined with the promise of new technology to tackle these problems—are motivating many organizations to…
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Excellence in Knowledge Management 2022
APQC recognized five organizations as recipients of its Excellence in Knowledge Management (KM) recognition in 2022. The recognition is based on analysis from APQC’s KM…
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Harnessing Tacit Knowledge as a Superpower
In this session, the Manufacturing Division (MMD) of Merck & Co., Inc. focuses on identifying, capturing, transferring, and sharing tacit knowledge. The organization's…
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This session focused on the risks of knowledge drain and talent shortages that organizations face due to the retirement of longtime employees. Western & Southern Financial…
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During this session, a research project utilizing artificial intelligence in order to develop advanced knowledge management technologies for the Defense Advanced Research…
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During this session, Google discussed how Artificial Intelligence, driven by Generative AI, is becoming a board-level topic for many businesses, and how it is set to…