Key Human Capital Management Benchmarks: Services Industry

Last updated:

July 26, 2023

Authored By:

APQC

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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for organizations in the services industry.

Type:

Collections

Topics:

Human Capital Management

Industries:

Professional Services/Business Services

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Key Human Capital Management Benchmarks: Services Industry

Included in this Collection

HR Function Key Benchmarks: Services Industry

HCM Strategy Key Benchmarks: Services Industry

Talent Acquisition Key Benchmarks: Services Industry

Training and Development Key Benchmarks: Services Industry

Reward and Retain Key Benchmarks: Services Industry

Redeploy and Retire Employees Key Benchmarks: Services Industry

Manage Employee Information and Analytics Key Benchmarks: Services Industry