Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
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What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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Talent Management Technology: Survey Results Snapshots
This collection contains reports that explore engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent…
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HR Transformation Toolkit
This toolkit provides ideas and templates that organizations can draw from when facilitating HR transformations.
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Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
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Investors and the public (including potential customers and employees) are increasingly interested in quantitative data on organizations' human capital resources. This…
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Organizations are facing increasing pressure to disclose more data to employees, investors, and the public. This article reviews human capital disclosure requirements…
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Even best-in-class-HR functions have opportunities to improve and grow. This article, based on APQC's research into the current state of the HR function, presents improvement…
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The "best" HR functions do things differently. Their practices reveal steps that other HR functions can take to improve performance. Based on an advanced analysis of APQC's…
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Top Challenges Facing HR
Find out the top four barriers that stand in the way of the HR function making a bigger and better contribution to business results. Learn four steps that HR needs to take to…
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Best-in-Class HR Functions
This collection showcases findings from APQC's Current State of the HR Function Survey. Use the resources in the collection to understand how top performing HR functions…
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Current State of the HR Function
Based on the results of APQC's spring 2021 State of HR Survey, this collection details how HR functions today are handling strategy, structure, process, staffing, technology,…
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This article describes how best-in-class HR functions manage HR skills and development. It sheds light on the top HR skills gaps among all HR functions and provides guidance…
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This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…