Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Applying a Process Framework: Benchmarking
Benchmarking is an approach that organizations use to measure their internal processes and to identify, understand, and adapt practices used by best-in-class organizations…
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Emerging Technologies for Internal Controls
Emerging technologies like robotic process automation (RPA) and artificial intelligence (AI) play a critical role in the digital transformation of the finance function by…
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Internal Controls and Compliance
Organizations face a range of challenges to keeping up with regulatory compliance. The rules can change quickly, resources are often tight to do the proper screening, and…
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Internal Controls Measures and KPIs
This article presents data from APQC’s New Developments in Internal Controls survey on the process measures and KPIs that organizations leverage for internal controls. APQC’s…
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Future Priorities for Internal Controls
Internal controls help organizations to safeguard their assets, ensure reliable and accurate financial reporting, prevent against fraud, and assure compliance with internal…
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Governance for Internal Controls
This article presents data from APQC’s New Developments in Internal Controls survey on how leading organizations structure governance for internal controls. As we review this…
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Case Study|
Transforming Quote-to-Cash at IBM
IBM optimized opportunity-to-order (O2O) and order-to-cash (O2C), but still struggled with data availability and cycle times due to the handoff between these processes. IBM…
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This article originally appeared on CreditToday.net and is reprinted with the author’s permission. David Schmidt is Managing Director of A2 Resources, a consultancy focused…
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In August 2021, APQC hosted a webinar with Megan McCulloch (Research Analyst, APQC), Lauren Trees (Principal Research Lead, Knowledge Management), and Perry Wiggins (CFO,…
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Given the rising number of cyberattacks, it’s not surprising to see organizations implementing controls around asset management, requiring multi-factor authentication,…
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In the Spring through Summer of 2021, APQC partnered with Ernie Humphrey, CTP (CEO, Treasury Webinars) to carry out the T&E: The How, the Why, the ROI survey. The purpose of…
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In July 2021, APQC hosted two roundtable conversations with process and performance management professionals to discuss common challenges and leading practices related to…
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Internal controls are important mechanisms put in place by organizations to help safeguard assets, ensure reliable and accurate financial reporting, prevent against fraud,…
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Internal controls are important mechanisms put in place by organizations to help safeguard assets, ensure reliable and accurate financial reporting, prevent against fraud,…
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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