Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Amid the hype of technologies like AI and a constantly changing business landscape, it’s easy for organizations to forget the importance of key skills like collaboration and…
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In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Articles|
Three Ways to Release Your Earnings Faster
In this article, APQC CFO Perry Wiggins discusses the cycle time in days between the completion of an organization’s consolidated financial statements and the release of the…
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APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong…
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Forecasting Fundamentals
Forecasting is a process that leverages trend analysis along with past and present data to make predictions about the potential future course of the business. A well-designed…
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Forecasting Fumbles
Financial forecasting plays a pivotal role in positioning a company for growth and sustainability. A rolling forecast is a financial planning and forecasting approach that…
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With each new year comes a new (and/or continuing) set of supply chain successes and challenges. In early 2024, geopolitical developments and technological advances continue…
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The Human Side of the SRM Equation
Supplier relationship management (SRM) is particularly crucial in today’s world of supply chain upheaval. Development of SRM tools using AI and other advanced technologies is…
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As organizations continue to strive for higher levels of sustainability, it is critical to consider how their packaging practices impact the environment. This article draws…
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Rising expectations related to sustainability necessitate supply chain leaders refocusing their efforts less on employee behavior and more on higher-impact initiatives across…
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Culture is a Key Foundation for Process Work
Each year, APQC carries out a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. In this article, APQC…
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In our annual Process and Performance Management Priorities research, APQC surveyed 162 process and performance management professionals to identify common challenges and…
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In our annual Process and Performance Management Priorities research, APQC surveyed 162 process and performance management professionals to identify common challenges and…
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Articles|
Go the Extra Mile for the Last Mile
When customers place an order for delivery, they anticipate receiving it exactly as expected. Having grown accustomed to ordering online and finding the package sitting on…
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Case Study|
KM Innovation at PTTEP
PTT Exploration and Production Public Company Limited (PTTEP) is the national petroleum exploration and production company of Thailand. Their main goal is to become the…
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