Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Supply Chain Planning Practices: Automotive Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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Data and Measures|
Payroll Process Technology Practices Report: Financial Services/Banking Industry
APQC conducts ongoing survey research on payroll performance to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
Payroll Process Technology Practices Report: Automotive Industry
APQC conducts ongoing survey research on payroll performance to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
The Future of Finance Talent Survey Report: Financial Services/Banking Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Business stakeholders often underestimate the amount of time, labor, and other resources that it takes to implement robotic process automation (RPA) effectively. At APQC's…
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Articles|
Setting the Stage for KM at Prudential
When knowledge resources are scattered across disparate repositories, it’s easy for employees to become frustrated and overwhelmed as they search for the knowledge they need…
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A knowledge base, also called a portal or hub, is a foundational piece of almost every knowledge management (KM) program. These centralized knowledge repositories are key…
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Data and Measures|
Tax and Treasury Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC's Open Standards Benchmarking® in Tax and Treasury, this article highlights financial management tax and treasury key performance indicator (KPI…
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Data and Measures|
Dive into Data Visualization Quick Poll: Financial Services/Banking Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
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Data and Measures|
Dive into Data Visualization Quick Poll: Automotive Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
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Data and Measures|
Payroll Key Benchmarks: Automotive Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
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Data and Measures|
Payroll Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
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Elevations Credit Union wanted to update its KM systems and provide employees with a consistent KM experience regardless of their role, function, or location. The…
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Data and Measures|
Accounts Payable Practices Report: Financial Services/Banking Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Data and Measures|
Accounts Payable Practices Report: Automotive Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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