Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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APQC’s Understanding Accounts Payable Benchmarks and Best Practices collection includes an interactive dashboard to track real-time performance against the KPIs, articles…
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Tools & Templates|
Now in the Resource Library: Financial Management
This report provides an overview of recently released financial management content in APQC's Resource Library, along with upcoming research and financial management resources…
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Reports & White Papers|
Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition)
The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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General Accounting and Reporting Blueprint for Success
There’s a lot of talk these days about financial management (FM) transformation—and the people who manage accounting and reporting are in the thick of it. Several reasons…
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Leading Practices for Financial and Managerial Reporting
APQC conducted a survey to help understand leading practices for effective and compelling financial and managerial reporting and how finance functions are leveraging data…
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Case Study|
Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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MSI Reproductive Choices (MSI) is an international nongovernmental organization (INGO) that provides reproductive healthcare including contraception, safe abortion services,…
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APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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Reports & White Papers|
Order-to-Cash: Best Practices Report
APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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In 2021, APQC's Marisa Brown along with DSCI's Kathy Colucci and Zoja Kukic interviewed three leaders from Japan Tobacco International (JTI) about the organization’s order-to…
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Corning Incorporated, a multinational company headquartered in Corning, New York, is a leading innovator in materials science with a more than 170-year history. The…
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2021 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Presentation Slides|
From Conceptualization to Value creation with Shared Services
Setting up a Shared Service center in India was built out of need with the labor arbitrage making a compelling case, dating back to more than three decades of outsourcing. …