Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Presentation Slides|
Shipping Hope and Help - Logistics for the Good
In these presentation slides, Enrique Alvarez, co-founder and managing director of Vector Global Logistics and Kathy Fulton, Executive Director of American Logistics Aid…
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Presentation Slides|
Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
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Presentation Slides|
Driving Value Realization Through Post-Acquisition Integration
Since early 2021 mergers & acquisition deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the…
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Enabling Top Performance Through Finance Shared Services
APQC has continued to partner with ScottMadden on a multi-year Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly handled by SSOs…
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Untapping KM's Business Potential
Knowledge management teams are most effective when they provide targeted support to the right functions and business areas. This involves finding internal customers who both…
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Boundless Benchmarking: Revolutionizing Business Models With Open Standards
Benchmarking continues its reign as one of the most popular and effective management tools used. Even great management tools cannot stand still and must evolve if they are to…
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Is Your Digital Thread Cut Short?
One of the buzz-iest concepts in manufacturing, engineering, and knowledge management today is the “digital thread.” The buzz is justified: organizations that turn the…
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Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Having an established risk culture is beneficial for all organizations in times of crisis. However, establishing a risk culture is difficult and requires an environment that…
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Presentation Slides|
Driving Supply Chain Efficiencies with Digital Order Management Solutions
In these presentation slides, APQC's Marisa Brown, senior principal lead for supply chain management, and Esker's Grant Smith discuss the biggest supply chain challenges…
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Presentation Slides|
Key Insights for Digital Transformation Success
Digital transformation is not a one-and-done acquisition of new technology. Its focus is on building the strategies and skillsets that enable an organization to continuously…
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Presentation Slides|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Presentation Slides|
2022 Excellence in Knowledge Management “Ask Me Anything”
No matter where you are in your knowledge management journey, you have questions about how to level up and take advantage of innovative ideas, techniques, and technologies…
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Presentation Slides|
Clean Electrification Maturity Model - Helping Electric Utilities Transform and Thrive in the New Energy Era
In these presentation slides, The Clean Electrification Maturity Model (CEMM), developed by IBM and APQC, identifies the key success factors that enable electric utilities to…
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Presentation Slides|
Improve Project Success with a Process Framework
In these presentation slides Lawrence Dillon, CEO of ENKI LLC and Paul Dandurand, CEO of PieMatrix will discuss how they use APQC’s Process Classification Framework (PCF)® to…
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