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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Challenging and chaotic business environments teach us important lessons if we are willing to learn them. There is one lesson that seems that all organizations need to keep…
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Infographics|
Number of FTEs that Perform the Process "Process Accounts Receivable (AR)" per $1 Billion Revenue
Accounts receivable (AR) is one of the most critical and high-volume processes that organizations carry out. Delays in this process mean less working capital and liquidity,…
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Accounts receivable (AR) is one of the most critical and high-volume processes that organizations carry out. Delays in this process mean less working capital and liquidity,…
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The total cost to invoice customers is an important KPI that measures the efficiency of your sales and accounting teams and the health of the invoicing process itself. This…
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The total cost to invoice customers is an important KPI that measures the efficiency of your sales and accounting teams and the health of the invoicing process itself. After…
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Infographics|
Days Sales Outstanding
Days Sales Outstanding (DSO) is a key measure of a finance team’s efficiency and is closely linked to days cash on hand and liquidity. Every organization is happy to have…
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Articles|
Days Sales Outstanding
In moments of disruption like a global pandemic or an economic downturn, achieving better cash flow becomes a top concern for many organizations. In this article, APQC…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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Articles|
Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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Infographics|
Cycle Time in Days to Resolve an Invoice Error
Invoicing errors occur for many different reasons and can lead to payment delays from customers. If they happen repeatedly, invoicing errors will also lead to an erosion of…
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Articles|
Invoice Resolution Shouldn't Take a Week
Invoicing errors are a waste of time for all parties. If they happen repeatedly, they also erode trust among your customers. In this article, APQC reviews cross-industry…
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Knowing where an organization stands relative to others (or relative to itself in the past) allows an organization to dig more deeply into the strength of its performance and…
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This infographic reviews APQC’s benchmark data on the percentage of active customers that are delinquent at any time during the year and highlights strategies that…
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This article reviews APQC’s benchmarking data on the percentage of active customers that are delinquent at any time during the year and highlights strategies that…
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This article originally appeared on CreditToday.net and is reprinted with the author’s permission. David Schmidt is Managing Director of A2 Resources, a consultancy focused…
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