Percentage of Customers that are Delinquent at Any Time During the Year

Published On:
February 16, 2022
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This article reviews APQC’s benchmarking data on the percentage of active customers that are delinquent at any time during the year and highlights strategies that organizations can take to avoid customer delinquency. Integrated systems provide a holistic view across the revenue cycle, which helps to set the stage for your team to make more effective credit decisions, offer faster billing and enhanced payment options for customers, and streamline dispute resolution practices.