Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
HCM Strategy Key Benchmarks: Healthcare Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
HCM Strategy Key Benchmarks: Utility Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Tools & Templates|
Setting the HR Strategy Checklist
Using APQC's Process Classification Framework®, this checklist walks users through the key steps involved in setting HR strategy.
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HR should be a key player when it comes to both setting and meeting overall objectives of your organization. To do this, HR strategy must be aligned with organizational…
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Tools & Templates|
Interactive HR Strategy and Planning Tune-up Diagnostic
The process group “Develop and manage HR planning, policies, and strategies” represents the overarching strategy and planning setting for the HR function at the beginning of…
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Tools & Templates|
How to Develop an HR Business Case
Find out what APQC’s Open Standards Benchmarking research has to report regarding HR's use of formal business cases. Then learn how to craft an effective HR business case-…
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Articles|
Creating the HR Strategy: Essential Inputs
Strategy development is the most important responsibility of an HR executive. A well-considered HR strategy is comprehensive and ensures that the business has the talent it…
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Whether you are looking to ramp up hiring volume fast, explore new talent pipelines, or reduce the administrative burden on your in-house recruiters, outsourcing can make…
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Webinars & Videos|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Infographics|
Building the Business Case for Reskilling
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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Presentation Slides|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Articles|
Number of Talent Acquisition Employees
Personnel costs are the largest expense in the talent acquisition process. They take up roughly two-thirds of the average talent acquisition budget (with the remainder…
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Articles|
Optimizing Recruiter Workload
In the field of HR, recruiter workload is a long-standing topic of debate. In fact, determining the optimal recruiter workload is a high stakes task. The greater the volume…
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Articles|
Time to Fill a Job Opening
Lengthy hiring processes have long-lasting negative effects. Employers that are slow to move candidates through the hiring process lose the best talent to competitors that…
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