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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Infographics|
Finance Teams Focused on Risk Management in 2024
APQC surveyed more than 300 professionals to learn about the focus areas, initiatives, and challenges that will shape finance functions in 2024. We found that risk management…
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Tools & Templates|
How to Analyze Process Risk
Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Evolving Practices in Enterprise Risk Management
In partnership with ERM subject matter expert and thought leader Dr. Paul Walker (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University), APQC launched…
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Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Tools & Templates|
PCF-Based Risk Assessment Tool
This tool can be used to assess and document the potential risks associated with the organization's processes as discussed in Managing Risk: How to Use the Process…
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Webinars & Videos|
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Having an established risk culture is beneficial for all organizations in times of crisis. However, establishing a risk culture is difficult and requires an environment that…
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Presentation Slides|
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Having an established risk culture is beneficial for all organizations in times of crisis. However, establishing a risk culture is difficult and requires an environment that…
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Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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Infographics|
Percentage of Primary Controls that are Automated
Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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2022 Finance Management Priorities
In the fourth quarter of 2021, APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers…
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APQC’s 2022 Financial Management Priorities Survey identified cash flow and risk as top priorities for financial professionals and revealed that small business teams have…
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Podcasts|
How Small Biz Finance Teams can Improve Cash Flow and Risk Mitigation with Melissa Houston
On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston, a financial strategist for CEOs and founder of the Business Society, about how small…
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Infographics|
Time Spent Identifying and Assessing Strategic Risks
Whether it comes in the form of a major supply chain disruption, a failed business venture, or a massive cyber-attack, strategic risk cuts right to the heart of an…
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Whether it comes in the form of a major supply chain disruption, a failed business venture, or a massive cyber-attack, strategic risk cuts right to the heart of an…