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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Emerging Technologies for KM: Artificial Intelligence
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines how…
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Reports & White Papers|
Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition)
The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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Reports & White Papers|
Emerging Technologies for Knowledge Management Survey Report
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report explores Knowledge…
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Reports & White Papers|
Finance in Focus: Priorities for 2024
APQC conducted its annual Financial Management Priorities and Challenges survey in late 2023 to better understand the focus areas, initiatives, and challenges that will shape…
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Reports & White Papers|
Connected Product Development: Cross-Industry Practices Report
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This report provides…
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Reports & White Papers|
New Product/Service Development Strategy: Cross-Industry Practices Report
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This report…
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Reports & White Papers|
New Product/Service Development Process: Cross-Industry Practices Report
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This report…
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Reports & White Papers|
New Product/Service Development Measurement: Cross-Industry Practices Report
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Reports & White Papers|
Digital and Its Role in Process: Survey Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Reports & White Papers|
Sustainability Trends in Supply Chain: DSCI-APQC Report
The Digital Supply Chain Institute (DSCI) and APQC have jointly conducted a survey to gather insights from 166 supply chain leaders on the role of Environmental, Social, and…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: White Paper
In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Reports & White Papers|
APQC's Process Maturity Model
Process audits help organizations to evaluate the health of a specific process or process group. Most often, they are used to determine critical gaps in understanding,…
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Reports & White Papers|
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong…
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Reports & White Papers|
Talent Acquisition Technology: Survey Report
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Reports & White Papers|
2024 Operational KPI Priorities & Challenges Survey Report
APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2024…