Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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At the close of 2023, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2024…
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Tools & Templates|
APQC's Seven Tenets of Process Management Supporting Content and Best Practices
This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…
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Collections|
APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Data and Measures|
2024 Process & Performance Management Priorities & Challenges 2022, 2023, & 2024 Comparison
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends by…
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Articles|
APQC's Seven Tenets of Process Management
To build strong processes across the enterprise, organizations must establish a firm foundation based on seven critical tenets. Using real life examples from APQC research,…
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Infographics|
Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Process is the thread that connects the overall strategy and vision of an enterprise to the day-to-day operations of its members. But as an organization gets larger and more…
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Tools & Templates|
How to Use a Strategic Alignment Matrix
Strategic planning is a complex activity that requires the coordination of numerous critical elements. Laying out the relationship of elements can reveal weaknesses, clarify…
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Collections|
Strategic Planning and Organizational Agility
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. The items in this…
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Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
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This article presents six steps an organization should take to ensure that benchmarking efforts support strategic objectives, along with tools to help structure improvement…
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This best practice has been updated from the original published in 2011. Strategic alignment is the first of APQC's Seven Tenets of Process Management℠. Learn how to…
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Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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To update its data environment and processes to accommodate rapid growth and incorporate new digital tools, Soluciones Verticales used in-house process improvement and…