Six Steps to Achieve Strategic Goals Through Benchmarking

Published On:
September 1, 2016
Authored By:
APQC
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This article presents six steps an organization should take to ensure that benchmarking efforts support strategic objectives, along with tools to help structure improvement planning and action. This article includes a guide for defining business objectives, a matrix for setting improvement priorities, and a worksheet to align strategic objectives with business processes and benchmarking activities.