Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Reactive to Proactive: Process and Performance Management in the Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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APQC met with Dianna Langley, Head of Digital Workplace at Oxfam International, to learn how Oxfam improved efficiency, standardization, and collaboration through an…
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Presentation Slides|
Strike Team: A Case Study in Conscious Leadership
Government entities are known to be hierarchical, conservative, and characterized by silos. As such, it’s hard for government organizations to change. At APQC’s 2019 Process …
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Presentation Slides|
Improving Process Execution & Lowering Risk through Knowledge Management
Have you read a standard operation procedure (SOP) lacking any insight on how to do your job or spent an overwhelming amount of time searching for additional information and…
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Government entities are known to be hierarchical, conservative, and characterized by silos. As such, it’s hard for government organizations to change. At APQC’s 2019 Process …
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Have you read a standard operation procedure (SOP) lacking any insight on how to do your job or spent an overwhelming amount of time searching for additional information and…
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