Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
IT Organization Performance Practices Report: Distribution/Transportation Industry
This report summarizes practices in the Distribution/Transportation Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity…
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Data and Measures|
IT Organization Performance Practices Report: Financial Services/Banking Industry
This report summarizes practices in the Financial Services/Banking Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Services Industry
This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Telecommunications Industry
This report summarizes practices in the Telecommunications Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Utility Industry
This report summarizes practices in the Utility Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Electronics Industry
This report summarizes practices in the Electronics Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Government/Military Industry
This report summarizes practices in the Government/Military Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Healthcare Industry
This report summarizes practices in the Healthcare Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Insurance Industry
This report summarizes practices in the Insurance Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Retail and Wholesale Industry
This report summarizes practices in the Retail and Wholesale Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
IT Organization Performance Practices Report: Americas Region
This report summarizes practices in the Americas Region related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Media & Entertainment Industry
This report summarizes practices in the Media & Entertainment Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
IT Organization Performance Practices Report: Mining Industry
This report summarizes practices in the Mining Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Petroleum/Chemical Industry
This report summarizes practices in the Petroleum/Chemical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Practices Report: Pharmaceutical Industry
This report summarizes practices in the Pharmaceutical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…