IT Organization Performance Practices Report: Retail and Wholesale Industry

This report summarizes practices in the Retail and Wholesale Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment.

An overview of the metric benchmarks can be found in APQC’s IT Organization Performance Key Benchmarks Collection. 

Related Resources:

• IT Organization Performance Practices Report: Cross-Industry 
• IT Organization Performance Key Benchmarks: Retail and Wholesale Industry